Digital
End-to-End
Pharmacy
Services

Digital performance in a regional setting

Next-Generation
Pharmacy Services
via Digital
Transformation

As the leading Austrian pharmaceutical wholesaler, Herba Chemosan boasts a remarkable 43% market share. Beyond providing medicines, we lead the charge in shaping adaptable marketing and technology standards for pharmacies.

With evolving consumer behavior and the rise of global online pharmacies, our innovative digital services empower pharmacies to reinvent their role, adapting to changing demands and expectations.

the Path to
Seamless Healt
supply

the Path to
Seamless Healt
supply

Agile Process
Management
Fueling Digital
Service Design
Excellence

The core of our solution developed for Herba Chemosan is a comprehensive data and process management platform. This agile data management opens up a new dimension for flexible and individualized processes and services for pharmacies as well as for internal workflows and enables the simple creation and playout of content across all relevant B2B and B2C channels - including even eCommerce.

The platform interfaces with all relevant systems with bidirectional connections to various data and service sources (SAP, pharmacy merchandise management systems, payment service providers, web stores,…). The platform is flexibly controlled via stakeholder-based management cockpits.

Empowering
Austrian
Pharmacies

Seamless
Omnichannel
Customer Service:
eCommerce &
Digital POS
Excellence

Empowering Austrian Pharmacies with Omnichannel Customer Interaction and next generation customer service design.

With over 50,000+ products, pharmacy-specific assortments, and a centralized commerce system, Herba Chemosan creates the foundation for highly personalized pharmacy web stores. This enables tailored cross-selling, up-selling and service processes to deliver a highly personalized customer experience.

Strategically
Crafted
Omnichannel
Marketing

Innovative
Omnichannel
Marketing
Integration

Our digital ecosystem effortlessly blends traditional and modern marketing methods. The specially designed Print Suite streamlines digital content creation, fostering collaboration among industry partners, pharmacies, graphic designers, editors, and more through efficient digital coordination and approval processes.

Our omni-channel media publishing covers a diverse range of digital and analog B2B and B2C channels, providing tailored content marketing solutions to cater to the unique needs of pharmacies.

Destination: Future Pharmacy - Pioneering the Path Forward